Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: December 2024
Effective Date: December 2024

Introduction

Skiatook Emergency Assistance Center Inc. ("SEAC," "we," "us," or "our") operates the website seacresaleshop.org (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all information collected through our website, forms, and related services.

Information We Collect

Personal Information You Provide

  • Name and contact information (email, phone, address)
  • Information submitted through assistance request forms
  • Volunteer application details
  • Donation information (processed securely through third-party services)
  • Communications you send to us

Automatically Collected Information

  • IP addresses and general location information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring websites
  • Device information (mobile, desktop, etc.)

How We Use Your Information

We use the information we collect to:

  • Process assistance requests and provide services
  • Communicate with volunteers and coordinate activities
  • Process donations securely
  • Send newsletters and updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Respond to inquiries and provide customer support

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and providing services:

  • Cloudflare (website hosting and security)
  • Google Analytics (website analytics)
  • PayPal and Stripe (donation processing)
  • Email service providers

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

Community Partners

With your consent, we may share relevant information with community partners (contractors, healthcare providers, etc.) when coordinating assistance services.

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure hosting with Cloudflare
  • Regular security updates and monitoring
  • Limited access to personal information
  • Secure payment processing through certified providers

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Google Analytics helps us understand how visitors use our website. IP addresses are anonymized.

You can control cookies through your browser settings, though some features may not work properly if you disable them.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we have about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from newsletters and marketing communications
  • Portability: Request your data in a commonly used format

To exercise these rights, contact us at (918) 396-1137 or visit our office during business hours.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.

Data Retention

We retain personal information only as long as necessary to:

  • Provide assistance services and maintain program records
  • Comply with legal and tax requirements
  • Process donations and maintain financial records
  • Fulfill legitimate business purposes

As a nonprofit organization, we may retain some records for historical and compliance purposes as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Skiatook Emergency Assistance Center Inc.

319 E. Rogers Blvd
Skiatook, OK 74070

Phone: (918) 396-1137

Office Hours: Tuesday 11-6, Wednesday & Thursday 10-2